• VirtualVocations
  • $49,010.00 -75,300.00/year*
  • Knoxville, TN
  • Customer Service/Call Center
  • Full-Time
  • 4933 Mountain Crest Dr

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A software company has an open position for a Virtual Technical Support Specialist.Candidates will be responsible for the following: Answering simple to complex pre-sale, education and product-related questionsPreparing technical documentation for internal and customer useWorking closely with developers and report bugs through GitHubApplicants must meet the following qualifications:Strong verbal and written skills in EnglishAbility to work independentlyExperience with WordPress CMS, Plugins and ThemesExperience with front-end technologiesExcellent troubleshooting skillsExcellent time-management skills
Associated topics: client, deskside, front desk, help, help desk, information technology support, support analyst, support specialist, technical, technician i

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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